By John Lee.
Almasa IT Distristribution and Technocare have partnered to offer what they describe as "a leading edge customer care and reverse logistics solution in Iraq".
The alliance, which will be offered through Almasa Care, the services business division of Almasa IT Distribution, will bring together Technocare's robust customer care and after market platform in the wireless sector, with Almasa's deep market understanding and penetration in the Iraq market.
Medhi Amjad (pictured), executive chairman, Almasa IT Distribution, said:
"This strategic alliance with Technocare will help the company to honour warranty, enhance logistics handling and cement the company's services offerings to channel partners in Iraq.
"We have launched our Almasa Care services business in Iraq as this is one offering that instils confidence in all the vendor brands we represent and the channel partners we serve in that country."