Complaints Management System

Tender for the Provision of Digital Citizen Complaints Management System (DCCMS). Tender reference number: | MAAN-PROG-RFP-2024-002.

Please note, that the Deadline for this Tender Opportunity has been EXTENDED, until November 20th, 2024. The Tender Documentation has been UPDATED on November 11th, 2024.

Please click here to access, NEW Document: Q&A Document.

Please click below to access:

• Cover Letter
• Request for Proposal
• Scope of Works
• Required Certifications
• Sub-Contract Terms