Tag Archives | Genesys

Genesys appoints Exclusive Agent in Iraq

By John Lee. Iraq's Supercell Network has announced that it will the exclusive agent for US-based Genesys in Iraq. Genesys offers Call Center as a Service (CCaaS) and Omni-channel solutions to improve connectivity between businesses and customers, with a focus on artificial intelligence such as chat bots, voice bots, and data analytics tools. According to […]